PHZ
09-26-2012, 01:59 PM
I wanted to give a commendation to Reece @ Detailed Image.
They inadvertently sent an order to a previously vacated address.
The package was reported as delivered by FedEx. When I inquired about it, they told me it was their mistake, and promptly sent out a new package to my correct address.
In a time where we tend to criticize the bad, I think acknowledging good customer service ( dying species) is warranted.
I cannot compare their pricing structure to their competitors.... But I can say that I for one will return over and over again to any company that place customers over dollars.
I hope this is the correct forum.
They inadvertently sent an order to a previously vacated address.
The package was reported as delivered by FedEx. When I inquired about it, they told me it was their mistake, and promptly sent out a new package to my correct address.
In a time where we tend to criticize the bad, I think acknowledging good customer service ( dying species) is warranted.
I cannot compare their pricing structure to their competitors.... But I can say that I for one will return over and over again to any company that place customers over dollars.
I hope this is the correct forum.