RESOLVED -- Host having slow down issues

[danewilson77]

You know Jlevi was down for 3 days. I bet that cost them considerably...

[Marcus-SanDiego]

Weird stuff going on with the site right now.

This will likely result in people getting booted off the site -- because of hang ups.

[Smilez]

All good i presume? It was slow i was like maybe it's down.

[Marcus-SanDiego]

Server rebooted. I have a trouble ticket into my host. Will see what the deal is. If this inconsistency continues, I will have no choice but to take my business elsewhere.

Stay tuned.

[Marcus-SanDiego]

I would continue to expect up and downs for the next hour. I just got a message that my site was reset. Whatever that means.

[Marcus-SanDiego]

For the record, I am on the hunt for a host that I can rely on. It's been up and down with MediaTemple since the beginning. I'm generally pleased but I can't rely on them to deliver consistent performance. The mornings are the worst.

I've narrowed down my selections. I need to call ServInt and see what they can do for me.

I've got a baby appt. this morning, otherwise I'd be on the phone with them now.

[danewilson77]

Yeah....something is up.

Site is about 5 times slower than "other sites"

[Marcus-SanDiego]

Note from MediaTemple:

Mark,

The issue you have reported has been identified by (mt) Media Temple as possibly being part of a wider problem affecting more than one customer. An internal incident (INC# 1775) has been opened to track the issue and to provide you collective updates as progress is made toward a resolution.

[Marcus-SanDiego]

Things are getting better now. Hopefully the host has got its shit together.

[kayger12]

Still super slow here...

[Marcus-SanDiego]

From host:


#1775 Latency and timeouts on Cluster.07
MONDAY, JANUARY 3RD, 2011 AT 10:50 AM
(mt) Engineers are addressing an issue of high load on (gs) Grid-Service Cluster.07. This condition is causing sporadic timeouts and intermittent errors. More information will be posted as it comes in.
Thank you for your patience as we resolve this matter.

#1775 Latency and timeouts on Cluster.07 *
Incident Tracker status: *HIGH* view incidents »
#1775 - Correction is progress
MONDAY, JANUARY 3RD, 2011 AT 12:43 PM
(mt) Engineers have begun correcting the high-load condition that was causing sporadic errors. More information will be posted here as it comes.
Thank you for your patience as we resolve this matter.

[Marcus-SanDiego]

From host:


#1775 Latency and timeouts on Cluster.07
MONDAY, JANUARY 3RD, 2011 AT 10:50 AM
(mt) Engineers are addressing an issue of high load on (gs) Grid-Service Cluster.07. This condition is causing sporadic timeouts and intermittent errors. More information will be posted as it comes in.
Thank you for your patience as we resolve this matter.

#1775 Latency and timeouts on Cluster.07 *
Incident Tracker status: *HIGH* view incidents »
#1775 - Correction is progress
MONDAY, JANUARY 3RD, 2011 AT 12:43 PM
(mt) Engineers have begun correcting the high-load condition that was causing sporadic errors. More information will be posted here as it comes.
Thank you for your patience as we resolve this matter.

[Marcus-SanDiego]

#1775 Latency and timeouts on Cluster.07 *
Incident Tracker status: *HIGH* view incidents »
#1775 - Load Returning to Normal
MONDAY, JANUARY 3RD, 2011 AT 1:11 PM
Sporadic errors and timeouts have abated. Load is returning to normal. (mt) Engineers are continuing to closely monitor (gs) Grid-Service Cluster.07 for any other irregularities.
Thank you for your patience.

[Marcus-SanDiego]

It's because the time stamp is glitching right now. All related to host issue.

[Marcus-SanDiego]

I was going to delete this thread. But I will leave it as oldest thread on the site. Haha.

[Marcus-SanDiego]

That's crazy about jlevi site. Wow.

[danewilson77]

Said it was like a Y2K + 11 issue....

[danewilson77]

Site is cruising now.......

[Smilez]

feels like every time i refresh this page i see new post before mine :rofl:

[danewilson77]

Yeah....some weird stuff was going on...

[Marcus-SanDiego]

Crazy, Dane. Crazy.

[Marcus-SanDiego]

Site is cruising now. Still looking for new host.

[danewilson77]

Ahhh....so you are deciding to make a move huh?

[Marcus-SanDiego]

Yeah. I'm putting myself in all of your shoes. You want a consistent speed. I would too if I was a visitor to this site.

[Marcus-SanDiego]

All right. I am looking to move to ServInt. The difference in speed should be night and day. It's a VPS, instead of a shared host. I'll be paying for the new host with the donations that I've been receiving from you guys.

50 GB Storage
1 TB Monthly Transfer
768 MB Guaranteed (1.5 GB Burst RAM)

Hardware RAID 10
CentOS 5 Operating System

As a comparison, our current server gives us 128MB.

I'm still researching how much knowledge I need to run this new VPS. I'm a newbie when it comes to administration. I'm a quick study, though.

[pyreguy]

Thanks again for being awesome Marcus.

[Marcus-SanDiego]

Glad I could be of service, Lance.