Site outages and maintenance notices

[danewilson77]

As all of you regulars are aware, we experienced some site issues last night. I recieved notice that site maintenance would be occurring last night but was assured it would not affect site performance. I recieved the notice on 1.29.16. In the future, I will post these notices (regardless of what they say) to give you guys a heads up.

Additionally, I really appreciate all of the watchful eyes I have in place, to let me know when there are site issues.

I will keep everyone informed via this thread of any future notices.

Here is the most recent notice from 1.29.16:

Date: Wednesday, February 3rd, 2016
Time: 5:00PM EST*
Duration: 6 hours
Impact: Not service affecting

We will be performing maintenance on our Cloud VPS and Cloud Dedicated hosting platforms This maintenance is not service affecting. Your Cloud VPS will remain operational throughout this maintenance with no noticeable service impact. If you have any questions, you may contact our MST and reference ticket DCE-014739-837.



Sent from an S6 Edge

[johnrando]

Thanks for keeping us updated boss.

Sent from my SM-G900V using Tapatalk

[ELCID86]

CPU Utilization is at 90%. Some threads are not accessible. Host is researching issues.

[cakM3]

:thumbsup

[3ZHP]

Thanks for sharing Dane.


Sent from my iPhone 6S using Tapatalk

[theothersawyer]

I was lost without this forum! You don't realize how much you're on a forum until it's gone! :)

[ELCID86]

^ LOL. Very true. Appears to be back up now.

[johnrando]

Yes! Was extremely slow this morning (Pacific) but looking good now.

[Sockethead]

Somewhere there was a tech shitting his pants last night when the "maintenance" went wrong... :)

[BMWCurves]

I was lost without this forum! You don't realize how much you're on a forum until it's gone! :)

Me, last night:

*types in zhpmafia.com*

Page fails to load. Sigh, must be maintenance or something. Better do something else.

*open new tab, type in zhpmafia.com*

Dammit

[Sockethead]

Me, last night:

*types in zhpmafia.com*

Page fails to load. Sigh, must be maintenance or something. Better do something else.

*open new tab, type in zhpmafia.com*

Dammit

hahaha I did the Exact same thing.... Hmmm maybe my shortcut is broken... lemme manually type it in...

[Lorenzo]

I was lost without this forum! You don't realize how much you're on a forum until it's gone! :)

:like

[danewilson77]

Me, last night:

*types in zhpmafia.com*

Page fails to load. Sigh, must be maintenance or something. Better do something else.

*open new tab, type in zhpmafia.com*

Dammit
:rofl

Love you guys.

Sent from an S6 Edge

[danewilson77]

I understand many of you are experiencing DB errors. A trouble ticket has been submitted. Thanks for your patience.

Sent from an S6 Edge

[Vas]

I'm having issues loading the aire as well

[danewilson77]

On a detailed check I could see that one of the MySQL table of your database 'zhpmafia_zhpforum' has been corrupted. Please find the snippet.

===
160206 18:36:42 [ERROR] /usr/sbin/mysqld: Table './zhpmafia_zhpforum/ipdata' is marked as crashed and should be repaired
160206 18:37:17 [ERROR] /usr/sbin/mysqld: Table './zhpmafia_zhpforum/ipdata' is marked as crashed and should be repaired
160206 18:37:42 [ERROR] /usr/sbin/mysqld: Table './zhpmafia_zhpforum/ipdata' is marked as crashed and should be repaired
===

However, I have run a database repair for 'zhpmafia_zhpforum' on the server which could fix this issue. The repair process is still under progress and would let you know once this gets completed. Appreciate your patience.

Supreeth JK
ServInt MST

Sent from an S6 Edge

[theothersawyer]

Hello again!!!

[Vas]

From the other side!!!

[theothersawyer]

From the other side!!!
I must have called a thousand times!!!

Lol!

[BMWCurves]

It works!

And this was me after I got back from Seattle at 5 PM trying to read any thread on ZHPMafia for the next 5 hours:

https://i.imgur.com/IgMyxh.jpg

[danewilson77]

The MySQL database 'zhpmafia_zhpforum' is repaired now on your server. Please give things a try and let me know if there is any issue. I would be happy to assist you further.

Supreeth JK
ServInt MST

Sent from an S6 Edge

[BCS_ZHP]

Experienced the disappointment while on the West Coast this week and again last night. Still can't use the Quick Reply function.

[BMWCurves]

It's all sorted for me, Dane. Haven't had any issues since last night.

[johnrando]

All set

[WOLFN8TR]

The site is so much faster on my laptop and using Tapatalk! [emoji106]

[danewilson77]

Good deal guys. Thanks for the feedback.

Sent from an S6 Edge

[danewilson77]

It has come to our attention that a vulnerability has been identified in ImageMagick, an optional package available on CentOS and most Linux distributions. This exploit impacts both the current and older versions of ImageMagick. ImageMagick is installed by default on cPanel servers, and included as a prerequisite by many software packages that need to perform image file manipulation.

cPanel servers running CentOS 6 or 7, which have security updates enabled have already received patches distributed by cPanel. On Tuesday, May 17th ServInt will be applying a vendor recommended work-around to CentOS 5 cPanel servers, as well non-control panel servers running CentOS 5, 6, and 7. The workaround should not impact site functionality.

More information regarding this exploit can be found at the below links.

https://www.cve.mitre.org/cgi-bin/cvename.cgi?name=2016-3714
https://web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2016-3714

If you have specific questions about the changes being made or would like your server excluded from this update, please open a ticket at http://portal.servint.net and include ticket ID DCF-182934-363 in the subject.

ServInt Managed Services Team

S7 Edge, out

[danewilson77]

Means site will most likely go down on the 17th.

S7 Edge, out

[3ZHP]

What's the time line on the outage?


Sent from my iPhone 6S using Tapatalk

[danewilson77]

Don't know as its not supposed to affect us.

S7 Edge, out

[ELCID86]

Means site will most likely go down on the 17th.

S7 Edge, out


Don't know as its not supposed to affect us.

S7 Edge, out

Huh?

[Sockethead]

I think He's saying that they are promising it won't affect the site but after what happened last time it probably will...

[danewilson77]

I think He's saying that they are promising it won't affect the site but after what happened last time it probably will...
Yes. Every time they say it won't affect services provided, it does.

S7 Edge, out

[alexandre]

Usually such an update wouldn't kill the site - it takes a couple seconds to do and only the attachments feature would be affected (did that update on my server the other day). However if ServInt has a spotty track record for that I don't doubt an outage could happen.

[danewilson77]

I don't doubt it either. Their track record is Swiss cheese (bred with a Hulahoop) as far as the site is concerned.

S7 Edge, out