PDA

View Full Version : Site outages and maintenance notices



danewilson77
02-04-2016, 05:51 AM
As all of you regulars are aware, we experienced some site issues last night. I recieved notice that site maintenance would be occurring last night but was assured it would not affect site performance. I recieved the notice on 1.29.16. In the future, I will post these notices (regardless of what they say) to give you guys a heads up.

Additionally, I really appreciate all of the watchful eyes I have in place, to let me know when there are site issues.

I will keep everyone informed via this thread of any future notices.

Here is the most recent notice from 1.29.16:

Date: Wednesday, February 3rd, 2016
Time: 5:00PM EST*
Duration: 6 hours
Impact: Not service affecting

We will be performing maintenance on our Cloud VPS and Cloud Dedicated hosting platforms This maintenance is not service affecting. Your Cloud VPS will remain operational throughout this maintenance with no noticeable service impact. If you have any questions, you may contact our MST and reference ticket DCE-014739-837.



Sent from an S6 Edge

johnrando
02-04-2016, 05:57 AM
Thanks for keeping us updated boss.

Sent from my SM-G900V using Tapatalk

ELCID86
02-04-2016, 06:28 AM
CPU Utilization is at 90%. Some threads are not accessible. Host is researching issues.

cakM3
02-04-2016, 06:28 AM
:thumbsup

3ZHP
02-04-2016, 06:33 AM
Thanks for sharing Dane.


Sent from my iPhone 6S using Tapatalk

theothersawyer
02-04-2016, 08:31 AM
I was lost without this forum! You don't realize how much you're on a forum until it's gone! :)

ELCID86
02-04-2016, 08:35 AM
^ LOL. Very true. Appears to be back up now.

johnrando
02-04-2016, 08:46 AM
Yes! Was extremely slow this morning (Pacific) but looking good now.

Sockethead
02-04-2016, 08:48 AM
Somewhere there was a tech shitting his pants last night when the "maintenance" went wrong... :)

BMWCurves
02-04-2016, 09:14 AM
I was lost without this forum! You don't realize how much you're on a forum until it's gone! :)

Me, last night:

*types in zhpmafia.com*

Page fails to load. Sigh, must be maintenance or something. Better do something else.

*open new tab, type in zhpmafia.com*

Dammit

Sockethead
02-04-2016, 09:20 AM
Me, last night:

*types in zhpmafia.com*

Page fails to load. Sigh, must be maintenance or something. Better do something else.

*open new tab, type in zhpmafia.com*

Dammit

hahaha I did the Exact same thing.... Hmmm maybe my shortcut is broken... lemme manually type it in...

Lorenzo
02-04-2016, 01:08 PM
I was lost without this forum! You don't realize how much you're on a forum until it's gone! :)

:like

danewilson77
02-04-2016, 02:34 PM
Me, last night:

*types in zhpmafia.com*

Page fails to load. Sigh, must be maintenance or something. Better do something else.

*open new tab, type in zhpmafia.com*

Dammit
:rofl

Love you guys.

Sent from an S6 Edge

danewilson77
02-06-2016, 06:36 PM
I understand many of you are experiencing DB errors. A trouble ticket has been submitted. Thanks for your patience.

Sent from an S6 Edge

Vas
02-06-2016, 06:46 PM
I'm having issues loading the aire as well

danewilson77
02-06-2016, 08:28 PM
On a detailed check I could see that one of the MySQL table of your database 'zhpmafia_zhpforum' has been corrupted. Please find the snippet.

===
160206 18:36:42 [ERROR] /usr/sbin/mysqld: Table './zhpmafia_zhpforum/ipdata' is marked as crashed and should be repaired
160206 18:37:17 [ERROR] /usr/sbin/mysqld: Table './zhpmafia_zhpforum/ipdata' is marked as crashed and should be repaired
160206 18:37:42 [ERROR] /usr/sbin/mysqld: Table './zhpmafia_zhpforum/ipdata' is marked as crashed and should be repaired
===

However, I have run a database repair for 'zhpmafia_zhpforum' on the server which could fix this issue. The repair process is still under progress and would let you know once this gets completed. Appreciate your patience.

Supreeth JK
ServInt MST

Sent from an S6 Edge

theothersawyer
02-06-2016, 10:15 PM
Hello again!!!

Vas
02-06-2016, 10:21 PM
From the other side!!!

theothersawyer
02-06-2016, 10:41 PM
From the other side!!!
I must have called a thousand times!!!

Lol!

BMWCurves
02-06-2016, 11:24 PM
It works!

And this was me after I got back from Seattle at 5 PM trying to read any thread on ZHPMafia for the next 5 hours:

https://i.imgur.com/IgMyxh.jpg

danewilson77
02-07-2016, 05:58 AM
The MySQL database 'zhpmafia_zhpforum' is repaired now on your server. Please give things a try and let me know if there is any issue. I would be happy to assist you further.

Supreeth JK
ServInt MST

Sent from an S6 Edge

BCS_ZHP
02-07-2016, 06:20 AM
Experienced the disappointment while on the West Coast this week and again last night. Still can't use the Quick Reply function.

BMWCurves
02-07-2016, 08:13 AM
It's all sorted for me, Dane. Haven't had any issues since last night.

johnrando
02-07-2016, 09:47 AM
All set

WOLFN8TR
02-07-2016, 10:26 AM
The site is so much faster on my laptop and using Tapatalk! [emoji106]

danewilson77
02-07-2016, 06:32 PM
Good deal guys. Thanks for the feedback.

Sent from an S6 Edge

danewilson77
05-14-2016, 11:02 AM
It has come to our attention that a vulnerability has been identified in ImageMagick, an optional package available on CentOS and most Linux distributions. This exploit impacts both the current and older versions of ImageMagick. ImageMagick is installed by default on cPanel servers, and included as a prerequisite by many software packages that need to perform image file manipulation.

cPanel servers running CentOS 6 or 7, which have security updates enabled have already received patches distributed by cPanel. On Tuesday, May 17th ServInt will be applying a vendor recommended work-around to CentOS 5 cPanel servers, as well non-control panel servers running CentOS 5, 6, and 7. The workaround should not impact site functionality.

More information regarding this exploit can be found at the below links.

https://www.cve.mitre.org/cgi-bin/cvename.cgi?name=2016-3714
https://web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2016-3714

If you have specific questions about the changes being made or would like your server excluded from this update, please open a ticket at http://portal.servint.net and include ticket ID DCF-182934-363 in the subject.

ServInt Managed Services Team

S7 Edge, out

danewilson77
05-14-2016, 11:02 AM
Means site will most likely go down on the 17th.

S7 Edge, out

3ZHP
05-14-2016, 03:17 PM
What's the time line on the outage?


Sent from my iPhone 6S using Tapatalk

danewilson77
05-14-2016, 03:18 PM
Don't know as its not supposed to affect us.

S7 Edge, out

ELCID86
05-14-2016, 04:07 PM
Means site will most likely go down on the 17th.

S7 Edge, out


Don't know as its not supposed to affect us.

S7 Edge, out

Huh?

Sockethead
05-14-2016, 08:04 PM
I think He's saying that they are promising it won't affect the site but after what happened last time it probably will...

danewilson77
05-15-2016, 05:35 AM
I think He's saying that they are promising it won't affect the site but after what happened last time it probably will...
Yes. Every time they say it won't affect services provided, it does.

S7 Edge, out

alexandre
05-16-2016, 07:06 AM
Usually such an update wouldn't kill the site - it takes a couple seconds to do and only the attachments feature would be affected (did that update on my server the other day). However if ServInt has a spotty track record for that I don't doubt an outage could happen.

danewilson77
05-17-2016, 01:45 PM
I don't doubt it either. Their track record is Swiss cheese (bred with a Hulahoop) as far as the site is concerned.

S7 Edge, out